Frequently asked questions
Quick answers about installation, support, security, and the technology AWB uses to keep buildings connected. 01 What are AWB's customer service hours?
AWB provides you with a 24/7, 365 days a year customer support.
02 What does AWB offer besides high speed internet?
In addition to high speed internet AWB enables customers to take advantage of today's most advanced applications such as: WI-FI, Broadband access, Video surveillance, LAN connectivity, and more.
03 How secure will my network be with AWB?
AWB offers enhanced security comparable to any corporate or government network. So, there's no need to worry about sharing sensitive or proprietary data. Your data is encrypted with industry-standard over-the-air DES (Data Encryption Standard) encryption.
04 How long it will it take AWB to install my high-speed internet?
We average three business days from time of order to installation.
05 How much maintenance is required with the hardware?
On-site AWB units are small and maintenance-free.
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